Seasonal Client Service Specialist

H&R Block; Minot (ND); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You’ll manage scheduling, maintain a welcoming front desk, and support a fast-paced team.

The role emphasizes strong organizational skills, multi-tasking, and friendly client interaction, with opportunities to grow within a franchise network.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You’ll manage scheduling, maintain a welcoming front desk, and support a fast-paced team.

The role emphasizes strong organizational skills, multi-tasking, and friendly client interaction, with opportunities to grow within a franchise network.