Seasonal Client Service Specialist

H&R Block, Inc.; Bellefonte (Centre County); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax expert. You will schedule appointments and help ensure a high level of client satisfaction both in person and remotely.

This role supports a fast-paced office and requires strong organizational skills. The position is seasonal, focusing on delivering friendly service, maintaining a clean workspace, and assisting with various duties as assigned.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task and manage priorities.
• Strong organization and time management skills.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure clients' needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Office organization

Scheduling

Client relations

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax expert. You will schedule appointments and help ensure a high level of client satisfaction both in person and remotely.

This role supports a fast-paced office and requires strong organizational skills. The position is seasonal, focusing on delivering friendly service, maintaining a clean workspace, and assisting with various duties as assigned.