Seasonal Client Service Specialist

H&R Block, Inc.; Rittman (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, handle calls, and connect them with the right tax expert. The role emphasizes accuracy, warmth, and efficient scheduling across multiple channels.

You will thrive in a fast-paced environment, coordinating with team members to ensure every client leaves satisfied and with a clear path to future support. This position offers flexible locations and temporary engagement to support peak tax seasons.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and manage time effectively.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all client needs are met during service—in person, on the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, handle calls, and connect them with the right tax expert. The role emphasizes accuracy, warmth, and efficient scheduling across multiple channels.

You will thrive in a fast-paced environment, coordinating with team members to ensure every client leaves satisfied and with a clear path to future support. This position offers flexible locations and temporary engagement to support peak tax seasons.