Seasonal Client Service Specialist

H&R Block, Inc.; Elverson (Chester County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll manage scheduling, maintain a welcoming front desk, and support team members in a fast-paced franchise office.

Ideal candidates bring high school diploma or equivalent, strong organizational skills, and comfort with Microsoft Office. Flexible schedule and multi-location work may be required.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task while delivering quality service.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personal, friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll manage scheduling, maintain a welcoming front desk, and support team members in a fast-paced franchise office.

Ideal candidates bring high school diploma or equivalent, strong organizational skills, and comfort with Microsoft Office. Flexible schedule and multi-location work may be required.