Seasonal Client Service & Receptionist

H&R Block, Inc.; Kennewick (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to greet clients, schedule visits, and support daily office operations in Kennewick, WA.

This in-person role is ideal for building customer service experience during tax season. You will collaborate with tax professionals, manage check-ins, handle documents, and maintain a welcoming, organized office while protecting client confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Familiarity with Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Strong interpersonal and communication

Multitasking and prioritization

Attention to detail and organization

Computer skills (MS Office, Teams,s</

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

MS Office

Scheduling systems

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to greet clients, schedule visits, and support daily office operations in Kennewick, WA.

This in-person role is ideal for building customer service experience during tax season. You will collaborate with tax professionals, manage check-ins, handle documents, and maintain a welcoming, organized office while protecting client confidentiality.