Seasonal Client Service & Scheduling Specialist

H&R Block, Inc.; Hailey (ID); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Hailey, ID to greet clients, answer phones, and help connect customers with the right tax professionals. You will deliver friendly, personalized service in a fast-paced office.

This role emphasizes multi-tasking, strong organization, and proficiency with Microsoft Office, with responsibilities spanning in-person, phone, and virtual client interactions. Flexibility to support multiple locations is preferred.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.
• Sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Sales/marketing experience

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Hailey, ID to greet clients, answer phones, and help connect customers with the right tax professionals. You will deliver friendly, personalized service in a fast-paced office.

This role emphasizes multi-tasking, strong organization, and proficiency with Microsoft Office, with responsibilities spanning in-person, phone, and virtual client interactions. Flexibility to support multiple locations is preferred.