Seasonal Client Service Concierge

H&R Block; Hayden (ID); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Hayden, ID to warmly welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes multitasking, strong organizational skills, and proficiency with MS Office in a fast-paced environment. Prior customer service experience and a high school diploma or equivalent are preferred.

Qualifications

• Experience in a fast-paced environment preferred.
• Background in customer service preferred.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills required.
• Proficient with Microsoft Office programs.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients per their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Fast-paced experience

Customer service experience

Multi-tasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Hayden, ID to warmly welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes multitasking, strong organizational skills, and proficiency with MS Office in a fast-paced environment. Prior customer service experience and a high school diploma or equivalent are preferred.