Front Desk Client Concierge (Tax Season)

H&R Block, Inc.; Mountain Home (ID); On-site; USD 18,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Mountain Home, Idaho is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside a team of tax professionals.

This in-person role offers training and potential progression into tax preparation or office leadership. Responsibilities include welcoming clients, answering calls, scheduling appointments, checking in clients, organizing documents, and maintaining a clean, professional office

Qualifications

• Must work in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Able to multitask and manage priorities.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office, Teams, and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Client-centric

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Mountain Home, Idaho is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside a team of tax professionals.

This in-person role offers training and potential progression into tax preparation or office leadership. Responsibilities include welcoming clients, answering calls, scheduling appointments, checking in clients, organizing documents, and maintaining a clean, professional office