Client Concierge & Office Receptionist (Tax Season)

H&R Block, Inc.; Weiser (ID); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the Idaho office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals. This in-person role offers training and a path toward tax preparation or office leadership.

As the first point of contact, you’ll greet clients, handle check-in, and maintain a professional, organized environment during tax season, evenings, and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with effective collaboration.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client-centric

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the Idaho office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals. This in-person role offers training and a path toward tax preparation or office leadership.

As the first point of contact, you’ll greet clients, handle check-in, and maintain a professional, organized environment during tax season, evenings, and weekends.