Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Meridian (ID); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

H&R Block in Meridian, Idaho invites applications for a seasonal Client Service Professional / Receptionist. The role is in-person, serving as the welcoming face of the office and supporting daily operations alongside tax professionals.

Responsibilities include greeting clients, handling calls and scheduling, and maintaining organized intake and documents while ensuring confidentiality and a smooth client experience; evenings and weekends during tax season are required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block in Meridian, Idaho invites applications for a seasonal Client Service Professional / Receptionist. The role is in-person, serving as the welcoming face of the office and supporting daily operations alongside tax professionals.

Responsibilities include greeting clients, handling calls and scheduling, and maintaining organized intake and documents while ensuring confidentiality and a smooth client experience; evenings and weekends during tax season are required.