Client Service Receptionist - Tax Office (In-Person)

H&R Block, Inc.; Morgantown (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Morgantown, WV is hiring a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. The role involves greeting clients, scheduling, check-in and document handling, and collaborating with tax professionals to ensure a smooth experience.

The position is in-person, with evenings and weekends during tax season, and offers opportunities to learn tax prep or advance to office leadership within a supportive team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with professional client interaction.
• Ability to multitask and manage competing priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Attention to detail

Communication

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Morgantown, WV is hiring a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. The role involves greeting clients, scheduling, check-in and document handling, and collaborating with tax professionals to ensure a smooth experience.

The position is in-person, with evenings and weekends during tax season, and offers opportunities to learn tax prep or advance to office leadership within a supportive team.