Seasonal Client Experience & Receptionist (In-Office)

H&R Block, Inc.; Stamford (CT); Sur place; USD 22 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, and coordinate with tax professionals to align client needs with expertise.

The role emphasizes in-person interaction, strong organizational skills, and discretion handling sensitive information. Tax season availability may be required, with evenings/weekends possible.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Connaissances

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Formation

HS diploma

GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, and coordinate with tax professionals to align client needs with expertise.

The role emphasizes in-person interaction, strong organizational skills, and discretion handling sensitive information. Tax season availability may be required, with evenings/weekends possible.