Seasonal Client Service Receptionist, Friendly & Efficient

H&R Block, Inc.; Morris (MN); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is hiring a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and keep the office clean and organized with the team.

The role requires speed in a fast-paced environment and prior customer service experience; MS Office proficiency is preferred.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a friendly, personalized way.
• Match clients with the right tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain a clean, organized office with the team.
• Assist with any other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. is hiring a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and keep the office clean and organized with the team.

The role requires speed in a fast-paced environment and prior customer service experience; MS Office proficiency is preferred.