Seasonal Client Service Receptionist

H&R Block, Inc.; Peru (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and help connect clients with the right tax professionals.

The role emphasizes delivering excellent service in person, by phone, and virtually. Ideal candidates will have prior customer service experience, strong multitasking and time-management skills, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service experience is preferred.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule client appointments as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization.

Skills

Phone handling

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a Seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and help connect clients with the right tax professionals.

The role emphasizes delivering excellent service in person, by phone, and virtually. Ideal candidates will have prior customer service experience, strong multitasking and time-management skills, and proficiency with Microsoft Office.