Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Spearfish (SD); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes schedule coordination, in-person and remote service, and maintaining a clean, organized office. Franchise offices handle hiring decisions and employment questions directly.

The position requires strong communication, multitasking, and computer skills, with flexibility to work across locations as needed.

Qualifications

• Experience working in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time-management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes schedule coordination, in-person and remote service, and maintaining a clean, organized office. Franchise offices handle hiring decisions and employment questions directly.

The position requires strong communication, multitasking, and computer skills, with flexibility to work across locations as needed.