Seasonal Client Service Specialist – Receptionist

H&R Block, Inc.; Chariton (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and support the team in a fast-paced, friendly office environment. This role emphasizes customer service, organization, and the ability to multi-task across front-desk duties, in person, over the phone, or virtually.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients warmly.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Additional duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and support the team in a fast-paced, friendly office environment. This role emphasizes customer service, organization, and the ability to multi-task across front-desk duties, in person, over the phone, or virtually.