Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Lebanon (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect guests with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied, whether in person, by phone, or virtually.

The role emphasizes a friendly, organized, high-energy approach in a busy tax environment. You will work with the team to maintain a welcoming office, support multiple locations if needed, and adapt to a fast-paced

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients the way they prefer to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect guests with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied, whether in person, by phone, or virtually.

The role emphasizes a friendly, organized, high-energy approach in a busy tax environment. You will work with the team to maintain a welcoming office, support multiple locations if needed, and adapt to a fast-paced