Seasonal Client Services Pro — Tax Office Reception

H&R Block, Inc.; Toppenish (WA); Presencial; USD 24.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

401(k) plan

Associate Tax Prep benefit

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Toppenish, WA. You will greet clients, manage scheduling, and assist with intake and documents to support tax professionals.

This on-site role offers training and potential growth into tax preparation or leadership. The position requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.

Formación

• Experience in a fast-paced client-centric environment.
• Strong communication and interpersonal skills for professional client service.
• Ability to multitask and manage priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Attention to detail

Basic computer skills

Evenings/weekends availability

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Toppenish, WA. You will greet clients, manage scheduling, and assist with intake and documents to support tax professionals.

This on-site role offers training and potential growth into tax preparation or leadership. The position requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.