Seasonal Client Service & Receptionist

H&R Block, Inc.; North Bend (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in North Bend, WA.

You will greet clients, manage check-in, schedule appointments, and support daily operations with tax professionals in a friendly, confidential environment. The role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.
• Experience in hospitality, call center, customer service or medical roles is a plus.
• Previous receptionist/front desk/administrative support experience preferred.
• Experience in a tax office or financial services setting is a plus.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Customer service

Multitasking

Attention to detail

Scheduling systems

Microsoft Office/Teams

Evening/weekend availability

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in North Bend, WA.

You will greet clients, manage check-in, schedule appointments, and support daily operations with tax professionals in a friendly, confidential environment. The role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.