Seasonal Tax Client Service Receptionist

H&R Block, Inc.; Troy (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes fast-paced client interactions, strong organization, and teamwork to maintain a clean, welcoming office environment across multiple locations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task and stay organized.
• Proficient in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually.
• Maintain office cleanliness and organization.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes fast-paced client interactions, strong organization, and teamwork to maintain a clean, welcoming office environment across multiple locations.