Seasonal Client Service Receptionist

H&R Block, Inc.; Los Osos (CA); On-site; USD 26,000 - 29,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional, in a friendly, efficient manner. You will schedule appointments, ensure client needs are met across in person, phone, or virtual channels, and help maintain a clean, organized office.

This role supports multiple locations with flexible hours. The position emphasizes customer service excellence, a tidy reception area, and teamwork

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

MS Office proficiency

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional, in a friendly, efficient manner. You will schedule appointments, ensure client needs are met across in person, phone, or virtual channels, and help maintain a clean, organized office.

This role supports multiple locations with flexible hours. The position emphasizes customer service excellence, a tidy reception area, and teamwork