Seasonal Client Services Receptionist

H&R Block, Inc.; State College (Centre County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax expert. You will contribute to creating a welcoming, efficient service experience.

In a fast-paced office, you will schedule appointments, help clients over the phone or in person, keep the workspace organized, and support team members to ensure every client’s needs are met with professionalism and care.

Qualifications

• Experience in fast-paced environments.
• Customer service experience required.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax expert. You will contribute to creating a welcoming, efficient service experience.

In a fast-paced office, you will schedule appointments, help clients over the phone or in person, keep the workspace organized, and support team members to ensure every client’s needs are met with professionalism and care.