Seasonal Client Service & Reception Specialist

H&R Block, Inc.; Port Saint Joe (FL); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to deliver warm, personalized service and connect clients with the right tax professional. You will greet clients, answer calls, and help schedule appointments, ensuring every client feels valued from the moment they walk in the door.

You will work in a fast-paced environment, build relationships, and support the team with office duties while maintaining a welcoming experience for every client.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficiency with Microsoft Office and basic computer skills.

Responsabilités

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist to ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned by the office.

Connaissances

Customer service

Multi-tasking

Time management

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to deliver warm, personalized service and connect clients with the right tax professional. You will greet clients, answer calls, and help schedule appointments, ensuring every client feels valued from the moment they walk in the door.

You will work in a fast-paced environment, build relationships, and support the team with office duties while maintaining a welcoming experience for every client.