Seasonal Client Service Pro — Welcoming & Scheduling

H&R Block; Van Buren (AR); On-site; USD 21,000 - 23,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and set appointments. You will help connect clients with the right tax professional and ensure their needs are met across in-person, phone, or virtual interactions.

In a fast-paced franchise environment, you will maintain a tidy office, coordinate schedules, and support team members with a can-do attitude.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

MS Office proficiency

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and set appointments. You will help connect clients with the right tax professional and ensure their needs are met across in-person, phone, or virtual interactions.

In a fast-paced franchise environment, you will maintain a tidy office, coordinate schedules, and support team members with a can-do attitude.