Seasonal Client Service Pro & Receptionist (In-Person)

H&R Block, Inc.; Franklin Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage the front desk in person. You will schedule appointments, handle check-ins, and support office operations with tax professionals. This role offers a path into tax preparation or leadership with on-site hours during tax season.

The ideal candidate has strong communication, multitasking, and organizational skills, and is comfortable using Microsoft Office and scheduling systems.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including document handling.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure smooth daily activities.

Skills

Client service

Multitasking

Communication

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma / GED

Tools

Scheduling software

Microsoft Teams

Office suite

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage the front desk in person. You will schedule appointments, handle check-ins, and support office operations with tax professionals. This role offers a path into tax preparation or leadership with on-site hours during tax season.

The ideal candidate has strong communication, multitasking, and organizational skills, and is comfortable using Microsoft Office and scheduling systems.