Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Woodruff (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professional, and schedule appointments. You will support clients in person, over the phone, or virtually while maintaining a tidy, well-organized office environment.

The role emphasizes strong customer service, multi-tasking, and the ability to work in a fast-paced setting across multiple locations as needed by the franchisee.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

MS Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professional, and schedule appointments. You will support clients in person, over the phone, or virtually while maintaining a tidy, well-organized office environment.

The role emphasizes strong customer service, multi-tasking, and the ability to work in a fast-paced setting across multiple locations as needed by the franchisee.