Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Alma (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will help ensure a smooth, friendly experience during visits by scheduling and addressing client needs.

This role emphasizes high levels of customer service in a fast-paced environment, with opportunities to work across locations and support the team during the busy tax season.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they prefer.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will help ensure a smooth, friendly experience during visits by scheduling and addressing client needs.

This role emphasizes high levels of customer service in a fast-paced environment, with opportunities to work across locations and support the team during the busy tax season.