Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Onley (VA); On-site; USD 22,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

This role emphasizes helping clients with scheduling and ensuring needs are met across in-person, phone, or virtual interactions. The ideal candidate will have customer service experience, the ability to multi-task, and strong organizational skills, with proficiency in Microsoft Office, and a flexible schedule across multiple

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

This role emphasizes helping clients with scheduling and ensuring needs are met across in-person, phone, or virtual interactions. The ideal candidate will have customer service experience, the ability to multi-task, and strong organizational skills, with proficiency in Microsoft Office, and a flexible schedule across multiple