Seasonal Client Service Pro — Receptionist

H&R Block; Irvine (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients warmly, answer calls, and connect them with the right tax professional. This role supports in-person, phone, and virtual service to ensure client needs are met and relationships are built for the future.

The position emphasizes multi-tasking, strong organizational skills, and comfort with Microsoft Office. Availability across locations is preferred, with seasonal hours to fit busy tax seasons.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.
• High school diploma or equivalent required.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Time management

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients warmly, answer calls, and connect them with the right tax professional. This role supports in-person, phone, and virtual service to ensure client needs are met and relationships are built for the future.

The position emphasizes multi-tasking, strong organizational skills, and comfort with Microsoft Office. Availability across locations is preferred, with seasonal hours to fit busy tax seasons.