Seasonal Client Service Pro — Reception & Scheduling

H&R Block; Dillon (SC); On-site; USD 26,000 - 35,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route inquiries to the right tax professional, and schedule appointments. The role emphasizes delivering excellent service in person, by phone, or virtually, while maintaining a clean, organized front-office environment.

The position requires experience in fast-paced settings and strong organizational skills, with a willingness to work flexible hours across multiple locations if needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Phone etiquette

Time management

Microsoft Office familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route inquiries to the right tax professional, and schedule appointments. The role emphasizes delivering excellent service in person, by phone, or virtually, while maintaining a clean, organized front-office environment.

The position requires experience in fast-paced settings and strong organizational skills, with a willingness to work flexible hours across multiple locations if needed.