Seasonal Client Service Pro — Reception & Scheduling

H&R Block; Deltona (FL); On-site; USD 29,000 - 36,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Florida to greet clients, answer phones, and schedule appointments. You will help connect clients with the right tax professional and ensure high-quality service in person, by phone, or virtually.

The role requires strong organizational and time-management skills and experience in a fast-paced customer service environment. A high school diploma or equivalent is preferred; flexible scheduling and multi-location work may

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Florida to greet clients, answer phones, and schedule appointments. You will help connect clients with the right tax professional and ensure high-quality service in person, by phone, or virtually.

The role requires strong organizational and time-management skills and experience in a fast-paced customer service environment. A high school diploma or equivalent is preferred; flexible scheduling and multi-location work may