Front Desk & Client Service Pro — Tax Season

H&R Block, Inc.; Panama City (FL); Vor Ort; USD 19.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Florida. This in-person role greets clients, schedules appointments, and supports the daily office operations alongside tax professionals.

You will help with check-in, document handling, and maintaining a welcoming atmosphere during tax season. The position emphasizes strong customer service, clear communication, and teamwork, with evenings and weekends anticipated.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Multitasking

Communication

Team collaboration

Office software

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Florida. This in-person role greets clients, schedules appointments, and supports the daily office operations alongside tax professionals.

You will help with check-in, document handling, and maintaining a welcoming atmosphere during tax season. The position emphasizes strong customer service, clear communication, and teamwork, with evenings and weekends anticipated.