Seasonal Client Service Pro — Receptionist & Scheduling

H&R Block; Leon (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. In a fast-paced franchise office, you will help clients feel welcome and ensure their needs are met during every interaction.

You will schedule appointments, support the team with multitasking and organization, and maintain a tidy front desk. Previous customer service experience and a high school diploma are preferred; flexible scheduling and

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients warmly.
• Match clients with appropriate tax professionals.
• Schedule clients as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. In a fast-paced franchise office, you will help clients feel welcome and ensure their needs are met during every interaction.

You will schedule appointments, support the team with multitasking and organization, and maintain a tidy front desk. Previous customer service experience and a high school diploma are preferred; flexible scheduling and