Client Service Pro & Receptionist — Flexible Schedule

H&R Block; Orange City (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Florida is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You will schedule appointments and help meet client needs across in-person, phone, or virtual channels.

The role emphasizes strong organizational skills, the ability to multitask in a fast-paced setting, and a friendly, client-centered approach.

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service experience is required.
• Ability to multitask effectively and stay organized.
• Proficiency with Microsoft Office is expected.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Keep the office clean and organized with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block in Florida is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You will schedule appointments and help meet client needs across in-person, phone, or virtual channels.

The role emphasizes strong organizational skills, the ability to multitask in a fast-paced setting, and a friendly, client-centered approach.