Seasonal Client Service Pro: Reception & Scheduling

H&R Block, Inc.; Cozad (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Nebraska is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert, helping clients feel confident about their financial decisions. This Nebraska office emphasizes a welcoming reception and precise scheduling to support tax professionals and clients alike.

In a fast-paced franchise environment, you will schedule appointments, maintain a tidy reception area, and assist the team with clerical tasks while

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Nebraska is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert, helping clients feel confident about their financial decisions. This Nebraska office emphasizes a welcoming reception and precise scheduling to support tax professionals and clients alike.

In a fast-paced franchise environment, you will schedule appointments, maintain a tidy reception area, and assist the team with clerical tasks while