Seasonal Client Services Pro - Welcoming & Guiding Clients

H&R Block, Inc.; Lexington (NE); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Lexington, Nebraska, is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the best-suited tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office with the team. Ideal candidates have experience in fast-paced customer service, strong multitasking skills, solid time management, and proficiency with

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multitasking

Organization & time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Lexington, Nebraska, is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the best-suited tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office with the team. Ideal candidates have experience in fast-paced customer service, strong multitasking skills, solid time management, and proficiency with