Client Service Pro - Seasonal Receptionist

H&R Block; Fairbury (NE); On-site; USD 18,000 - 21,000; Full time

Job summary

H&R Block in Fairbury, Nebraska is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments. You will assist clients in person, by phone, or virtually, ensuring their needs are met with a friendly, efficient touch.

The role emphasizes multitasking, strong organizational skills, and proficiency with Microsoft Office, in a fast-paced environment. Flexibility for different locations and times is preferred.

Qualifications

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Proficient with Microsoft Office

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Ensure client needs are met in person, over the phone, or virtually
• Maintain office cleanliness and organization with the team
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Fairbury, Nebraska is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments. You will assist clients in person, by phone, or virtually, ensuring their needs are met with a friendly, efficient touch.

The role emphasizes multitasking, strong organizational skills, and proficiency with Microsoft Office, in a fast-paced environment. Flexibility for different locations and times is preferred.