Client Service & Front Desk Specialist (In‑Person, Tax Season)

H&R Block, Inc.; Omaha (NE); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block in Omaha, NE is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person during tax season. You will work alongside tax professionals to ensure a smooth client experience and confidentiality in handling documents.

This role offers hands-on exposure to tax office workflows and can serve as a stepping stone toward tax preparation or office leadership within a collaborative, client-focused team.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills with clients and staff.
• Ability to multitask and handle competing priorities with attention to detail.
• Familiarity with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including documentation handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially and professionally.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Organizational skills

Office software

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Teams

Jobbeschreibung

H&R Block in Omaha, NE is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person during tax season. You will work alongside tax professionals to ensure a smooth client experience and confidentiality in handling documents.

This role offers hands-on exposure to tax office workflows and can serve as a stepping stone toward tax preparation or office leadership within a collaborative, client-focused team.