Seasonal Client Service Pro | Front Desk (Tax Office)

H&R Block, Inc.; Windy Hill Beach (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, schedule appointments, and connect clients with the right tax professional. You will help ensure all client needs are met in person, by phone, or virtually, while maintaining a clean, organized office environment.

The role emphasizes quick adaptability in a fast-paced setting and strong customer service skills, with flexibility across locations as needed.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, schedule appointments, and connect clients with the right tax professional. You will help ensure all client needs are met in person, by phone, or virtually, while maintaining a clean, organized office environment.

The role emphasizes quick adaptability in a fast-paced setting and strong customer service skills, with flexibility across locations as needed.