Seasonal Client Service Pro & Front Desk Receptionist

H&R Block, Inc.; Landrum (SC); On-site; USD 18,000 - 23,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Landrum to greet clients, answer calls and schedule appointments. You will connect clients with the right tax professional and ensure courteous service across in-person, phone, and virtual channels.

The role requires prior customer service experience, the ability to multitask in a fast-paced environment, and proficiency with Microsoft Office. A flexible schedule and mobility to multiple locations are a plus.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service in person, over the phone or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

Skills

Phone skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma

Tools

MS Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Landrum to greet clients, answer calls and schedule appointments. You will connect clients with the right tax professional and ensure courteous service across in-person, phone, and virtual channels.

The role requires prior customer service experience, the ability to multitask in a fast-paced environment, and proficiency with Microsoft Office. A flexible schedule and mobility to multiple locations are a plus.