Seasonal Client Service Pro - Friendly Receptionist

H&R Block, Inc.; Steelville (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, support clients in person or virtually, and help maintain a clean, organized office with the team.

The role focuses on delivering friendly, personalized service that makes clients feel confident about their year ahead, while supporting office operations across locations as needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment experience

Customer service experience

Multi-tasking

Organization/time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, support clients in person or virtually, and help maintain a clean, organized office with the team.

The role focuses on delivering friendly, personalized service that makes clients feel confident about their year ahead, while supporting office operations across locations as needed.