Seasonal Client Service Pro - Flexible Scheduling

H&R Block, Inc.; Village of Canton (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to deliver exceptional client service and support. You will answer phones, greet clients, and help connect them with the right tax professional while coordinating scheduling needs.

The role emphasizes multi-tasking, strong organization, and a friendly, inviting demeanor in a fast-paced environment. Flexible locations and a customer-first attitude are valued traits for success.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, on the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to deliver exceptional client service and support. You will answer phones, greet clients, and help connect them with the right tax professional while coordinating scheduling needs.

The role emphasizes multi-tasking, strong organization, and a friendly, inviting demeanor in a fast-paced environment. Flexible locations and a customer-first attitude are valued traits for success.