Seasonal Client Service Pro — Flexible Schedule

H&R Block, Inc.; Peru (IL); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments, assist in person, over the phone, or virtually, and contribute to a welcoming, organized office environment.

This role emphasizes fast-paced teamwork and flexibility across locations. A high school diploma, prior customer service experience, and proficiency with Microsoft Office are preferred.

Qualifications

• Must have experience in a fast-paced customer service setting.
• Ability to multi-task and manage time effectively.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist clients in person, over the phone, or virtually to meet their needs.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments, assist in person, over the phone, or virtually, and contribute to a welcoming, organized office environment.

This role emphasizes fast-paced teamwork and flexibility across locations. A high school diploma, prior customer service experience, and proficiency with Microsoft Office are preferred.