Seasonal Client Service Pro & Receptionist - Flexible Hours

H&R Block, Inc.; Danville (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments, support clients in person, by phone, or virtually, and keep the office organized with the team.

The role emphasizes friendly service, multitasking, and flexible scheduling across locations as needed.

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service experience is required or preferred.
• Ability to multitask and stay organized.
• Strong time-management and communication skills.
• Proficiency with Microsoft Office products.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments, support clients in person, by phone, or virtually, and keep the office organized with the team.

The role emphasizes friendly service, multitasking, and flexible scheduling across locations as needed.