Seasonal Client Service Pro - Flexible Schedule

H&R Block, Inc.; Lake Geneva (WI); Presencial; USD 18 000 - 27 000; Tempo parcial

Resumo da oferta

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and help connect customers with the right tax expert. The role emphasizes delivering excellent service in a fast-paced environment.

You will schedule appointments, assist clients in person, over the phone, or virtually, and contribute to a clean, organized office. This is a great entry point to grow within a leading tax services network during peak season.

Qualificações

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conhecimentos

Phone etiquette

Customer service

Multi-tasking

Time management

Office organization

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and help connect customers with the right tax expert. The role emphasizes delivering excellent service in a fast-paced environment.

You will schedule appointments, assist clients in person, over the phone, or virtually, and contribute to a clean, organized office. This is a great entry point to grow within a leading tax services network during peak season.