Seasonal Client Service Host (In-Person)

H&R Block, Inc.; Wheat Ridge (CO); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, assist with daily operations, and connect clients with the right tax professional.

This in-person role offers training and a path into tax preparation or office leadership. Located in Wheat Ridge, CO (Denver area), the position requires strong interpersonal skills, multitasking, and confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Proficiency with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Communication

Multitasking

Team collaboration

Attention to detail

Education

High school diploma/GED

Receptionist/administrative experience

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, assist with daily operations, and connect clients with the right tax professional.

This in-person role offers training and a path into tax preparation or office leadership. Located in Wheat Ridge, CO (Denver area), the position requires strong interpersonal skills, multitasking, and confidentiality.