Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; San Diego (CA); On-site; USD 24,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life-long learning support

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in San Diego, CA. You will coordinate with tax professionals, assist with intake, and maintain a welcoming environment for clients during tax season.

The role emphasizes strong communication, organization, and confidentiality, with evening and weekend availability.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in San Diego, CA. You will coordinate with tax professionals, assist with intake, and maintain a welcoming environment for clients during tax season.

The role emphasizes strong communication, organization, and confidentiality, with evening and weekend availability.