Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; San Francisco (CA); Sur place; USD 26 000 - 37 000; Plein temps

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist in San Francisco to welcome clients and manage daily office operations. You will greet clients, handle phone calls, schedule appointments, and pair clients with the right tax professional.

This in-person role emphasizes confidentiality and teamwork in a fast-paced environment. The position offers Evening/weekend availability during tax season, and an opportunity to advance into tax preparation or office leadership after

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork abilities.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organize daily operations.
• Collaborate with tax professionals and staff to ensure smooth service.

Connaissances

Customer service

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends availability

Formation

High school diploma/GED

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist in San Francisco to welcome clients and manage daily office operations. You will greet clients, handle phone calls, schedule appointments, and pair clients with the right tax professional.

This in-person role emphasizes confidentiality and teamwork in a fast-paced environment. The position offers Evening/weekend availability during tax season, and an opportunity to advance into tax preparation or office leadership after