Seasonal Client Concierge - In-Person Front Desk

H&R Block, Inc.; San Diego (CA); On-site; USD 25,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in San Diego. You will manage client check-ins, schedule appointments, and support daily operations alongside tax professionals.

The role is in-person, with evenings/weekends possible during tax season, offering training and potential advancement into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Computer skills

Scheduling systems

Evenings & weekends availability

Education

High school diploma / GED

Experience in hospitality / call center / customer service or medical industries

Receptionist / front desk / administrative support experience

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in San Diego. You will manage client check-ins, schedule appointments, and support daily operations alongside tax professionals.

The role is in-person, with evenings/weekends possible during tax season, offering training and potential advancement into tax preparation or office leadership.