Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Alexandria (VA); Vor Ort; USD 18.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Alexandria, VA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations.

This in-person role requires strong communication skills and the ability to coordinate scheduling with tax professionals. The position offers opportunities to grow into tax preparation or office leadership with training and team support, including handling confidential client information and contributing to a professional

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Communication skills

Multitasking

Organization

Microsoft Office

Scheduling systems

Team collaboration

Availability evenings/weekends

Ausbildung

High school diploma or GED

Tools

Microsoft Teams

Scheduling software

Office Suite

Jobbeschreibung

H&R Block, Inc. in Alexandria, VA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations.

This in-person role requires strong communication skills and the ability to coordinate scheduling with tax professionals. The position offers opportunities to grow into tax preparation or office leadership with training and team support, including handling confidential client information and contributing to a professional